Like many retailers, we guarantee our products; if an item hasn’t met your expectations, you can send it back within 20 days of purchase for a full refund. Unlike most retailers, we also guarantee the product selection advice offered through our website and staff; if an item you’ve purchased based on this advice turns out to be unsuitable, you can mail it back within 10 days of purchase for a full refund, exchange or credit.
If you have any questions about our guarantee or return policy, please, email us at firstname.lastname@example.org or call us at 1.907.376.3060.
Returns and Exchanges
Returns and exchanges can be made by mail. Please call our Service Center, if you wish to return or cancel an order placed online.
Returning by mail
Within the US: Returned items must be sent via insured, prepaid Regular US Mail. Ensuring your return allows you to track your parcel with the US Postal Service.
Please Note: We cannot accept CODs or courier deliveries.
Outside the US: Ship goods prepaid, by insured ground shipping. To avoid unnecessary delays, please write “U.S. Goods returning” on the outside of the package.
Please Note: Do not return items by UPS or other carriers, as duty and/or brokerage fees will be charged, and your return will be refused by Therapeutic Solutions, Inc.
If you are requesting an exchange, please remember to include sufficient payment for the return postage. Where applicable, please contact your local customs office for information about any taxes or duties that may be assessed on a return shipment.
Please note: Our Processing Center cannot accept returns in person. Mail returns to: Therapeutic Solutions Inc, 650 North Shoreline Drive, Wasilla, Alaska 99654, USA
Therapeutic Solutions, Inc.
650 North Shoreline Drive
Wasilla, Alaska 99654